Contact

The fastest way to reach us is email: [email protected]. We aim to respond within a few business days.

What to include in a support request

To help us resolve your issue in one round trip, include:

• The email address on your account (we can't look up your account without it).
• What happened: what you were doing, what you expected, and what you saw instead. Screenshots and approximate timestamps help.

Billing

Subscriptions are managed through Stripe. You can cancel anytime yourself from Settings → Manage Billing, which opens the Stripe billing portal — no email required. For refund questions, failed payments, duplicate charges, or anything the portal doesn't cover, email us with the account email and the approximate charge date.

Privacy and data deletion

To request deletion of your account and associated data (prompt history, profile), email [email protected] from the address on your account. See the privacy policy for details on what we store.

API and MCP access

Interested in programmatic access to the optimizer, or an MCP server so agents can use it directly? We'd like to hear about your use case — email us with a short description of what you want to build and the volume you expect.

Bug reports

If something is broken — an optimization fails, history doesn't load, a page errors — send the steps to reproduce it, the browser you're using, and roughly when it happened. Bug reports with reproduction steps get fixed fastest.